Customer Support Services

A 360-degree customer view is a strategic approach that helps businesses provide the best customer experience across all channels. It also provides a consolidated view of all customer touchpoints with all department involvement in customer relationships. Outsourcing it to a reliable, full-service marketing agency provides your company the flexibility it needs erratic changes in growth. One of the biggest challenges faced by any business is consolidating the customer’s journey across different channels and ensuring a uniform experience across diverse touchpoints and channels. To begin with, a growing business needs to reach out and capture the customer, ensure that a sale is executed despite the competition in the market. Once the sale is completed, the customer needs extensive support and multi-channel engagement in order to generate customer satisfaction and create brand loyalty. Our 360° support through both outbound and inbound call center services ensure that your brand is always available for its customer. Not only we help you generate higher sales through easier and painless acquisition of customer, we also handhold them through the post-sales process and provide the much-needed support in a multitude of channels and languages. Eventually, we help you create brand ambassadors.
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Our support services are strategically designed to empower businesses and offer their customers an exemplary experience across multiple digital as well as traditional channels, creating a unique 360° view of all the customer touchpoints. One of the biggest challenges faced by any business is consolidating the customer’s journey across different channels and ensuring a uniform experience across diverse touchpoints and channels. To begin with, a growing business needs to reach out and capture the customer, ensure that a sale is executed despite the competition in the market. Once the sale is completed, the customer needs extensive support and multi-channel engagement in order to generate customer satisfaction and create brand loyalty. Our 360° support through both outbound and inbound call center services ensure that your brand is always available for its customer. Not only we help you generate higher sales through easier and painless acquisition of customer, we also handhold them through the post-sales process and provide the much-needed support in a multitude of channels and languages. Eventually, we help you create brand ambassadors.
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We have deep expertise in providing result-oriented outbound call center services to a global clientele. Our highly specialized agents are trained not only to call, but also to engage and convert. We work closely with you to recommend the best telemarketing and promotional strategy, ensuring that you get maximum qualified leads for your investment. By outsourcing your lead generation process to us, you can sit back and focus on your core business, while we generate leads and appointments for your sales reps. A closed-loop system of training, feedback and monitoring ensures that our conversations are efficient and complementary to your business. Through our spectrum of outbound services, we aim to provide momentum to your sales team so that they can focus on accelerating the growth of your company. Year on year, not only have we delivered on our standard service levels, we have partnered with growing companies to exceed their revenue expectations.
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B2B Outbound Services

Markable Solutions offers end-to-end B2B lead generation services and ensures a consistent flow of (hot) sales-ready leads for your salesforce using an integrated marketing approach.
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We help steer successful marketing campaigns by developing customized prospect databases, including all the attributes that you require, including verified mailing addresses, phone numbers, titles and email ids.
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Markable Solutions offer comprehensive content services spanning from ideation to syndication. Our content marketing services are highly effective and can be utilized in increasing your visibility and ability to be discovered online.
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